BRT announced the allocation of the following number on WhatsApp 01153153061, to receive complaints, suggestions and inquiries.
This comes within working to quickly study proposals, examine complaints and comments, and deal with them, which contributes to developing the service and achieving the best level of discipline and quality.
The company emphasizes that citizens' opinions and suggestions are a constant source of interest, as they represent a fundamental pillar in improving the level of service provided to all passengers.
source: Akhbar Al-Youm portal